100Tutoring is dedicated to protecting the privacy of students, parents, tutors, and other individuals we interact with. This Privacy Policy explains how we collect, use, store, and disclose personal information in compliance with applicable privacy laws.

1. Collection and Storage of Personal Information

We collect personal information directly from individuals unless impractical or unreasonable. The types of personal information we may collect include:

• Full name, date of birth, email address, mobile number, email address, and home address.

• Photographs of the individual (if applicable).

• Academic background, assessment results, competency evaluations, qualifications, achievements, and subject interests.

• Professional memberships, associations, and affiliations (if relevant).

• Details on school or educational institution, course preferences, tutoring availability, and tutoring history.

• Payment details, securely processed through the National Australian Bank.

We collect this information to facilitate registration, communication, service delivery, tutor recruitment, marketing, and administrative purposes. Personal information may also be obtained from third parties with consent or as permitted by law.

2. Use of Personal Information

Personal information is used for its intended purpose and related functions, including:

• Managing enrolment and communication with students, parents and/or guardians.

• Delivering tutoring services.

• Processing payments and managing financial transactions.

• Handling inquiries and providing information about our services.

• Improving service quality through feedback analysis.

• Processing tutor applications, including reference and background checks.

• Ensuring compliance with legal and regulatory obligations.

• Conducting marketing activities, with opt-out options available.

3. Disclosure of Personal Information

Personal information may be shared with third parties when necessary, including:

• Technical service providers, such as web hosting, software, and IT support companies.

• Payment processors for secure transactions.

• Security and fraud prevention service providers.

• Delivery or logistics providers for service-related materials (if applicable).

• Legal, regulatory, or compliance authorities as required by law.

We ensure that any third parties handling personal information adhere to privacy laws and use the information solely for its intended purpose.

4. International Data Transfers

In some cases, personal information may be processed or stored by service providers outside Australia. We take appropriate measures to ensure international data transfers comply with applicable privacy laws and maintain adequate security safeguards.

5. Security Measures

We implement reasonable safeguards to protect personal information from unauthorised access, misuse, loss, or disclosure, including:

• Secure databases with restricted access.

• Password-protected systems and encrypted transactions.

• Regular security reviews.

6. Access and Correction of Personal Information

Individuals have the right to request access to and correction of their personal information, subject to legal limitations. Requests can be directed to our Privacy Officer using the contact details below.

7. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on our website, and individuals are encouraged to review it periodically.

8. Contact Information

For any questions or concerns regarding this Privacy Policy or personal information handling, please contact our Privacy Officer:

Joshua Ryu

Email: 100tutoring.contact@gmail.com